Ellen Vaz
ENPT

Cases

Short versions of each project. Details are adapted for confidentiality; full versions are shared on request.

Financial services

Redesigning the instant payments area of a digital bank

How customer service data replaced direct user research and guided a new home screen for Pix, Brazil's instant payment system.

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Financial services

Automating collateral registration at a major bank

A leaner flow for internal agents, replacing manual calculations and multiple systems.

Coming soon

Logistics

Digitising a paid queue service for truck drivers

Payments, invoicing and back office for a logistics scheduling app.

Coming soon

Internal tools

Internal tools for a payments company

Fast validation cycles with employees as end users.

Coming soon